Privacy Policy
Scrub Angels Privacy Policy
Effective Date: 1/1/25
This Privacy Policy describes how Scrub Angels, LLC (“Scrub Angels,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from ScrubAngels.com (the “Site”), or otherwise interact with us (for example, via text messages or emails).
1. Information We Collect
a) Device & Usage Information
When you access the Site, we automatically collect certain information about your device and how you use the Site (“Device Information”), which may include:
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Browser type, version, and settings
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Your IP address
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Time zone
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Cookies and similar tracking technologies (e.g. web beacons, pixels, tags)
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Pages or products you view, and the referring or exit pages
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How you navigate and interact with the Site
We collect this via cookies, log files, and tracking pixels or tags.
b) Order & Account Information
When you make or attempt to make a purchase, we collect certain personal information (“Order Information”), which may include:
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Full name
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Billing address
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Shipping address
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Payment information (credit card, or other payment type)
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Email address
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Phone number
If you create an account or opt in to communications, we may also collect account-related information (username, password, preferences, etc.).
c) Messaging & Marketing Consent
When you enroll in text notifications, email newsletters, or other marketing communications, we collect the contact information you provide (phone number, email) and your consent to receive messages. You agree to receive recurring automated marketing messages via phone number or email. Consent is not a condition of purchase. You may reply STOP to unsubscribe, or HELP for help. Message & data rates may apply.
d) Combined Use of “Personal Information”
Throughout this policy, “Personal Information” refers collectively to Device Information, Order Information, and Messaging/Contact Information.
2. How We Use Your Personal Information
We use your Personal Information for the following purposes:
Purpose | Details |
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Order fulfillment | Process payments, arrange shipping, send invoices/confirmations |
Customer communication | Send updates about your order, customer service inquiries, and changes to policies |
Risk management & fraud prevention | Use IP addresses or device data to detect and prevent fraudulent transactions or abuse |
Marketing & advertising | With your consent, send you promotional communications and ads tailored to your interests |
Site improvement & analytics | Analyze how visitors use our Site, test features, and improve performance and design |
3. Sharing Your Information
We may share your Personal Information with third parties in the following situations:
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Service providers: For example, Shopify (or our e-commerce platform) for order processing and store operations; Google Analytics or other analytics tools.
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Compliance & legal requests: To respond to court orders, subpoenas, government requests, to protect our rights or safety, or to enforce our policies.
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Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to new owners.
We do not sell, rent, trade, lease, or otherwise transfer for profit your phone numbers or customer information collected through our programs, except as disclosed in this Policy.
4. Targeted Advertising & Behavioral Tracking
We use your Personal Information to deliver targeted advertising that we believe may interest you. We may work with third-party advertising networks or platforms that use cookies, pixels, or similar technologies to track your activity across other websites.
You may opt out of certain advertising networks here:
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Facebook Ads settings
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Google Ads settings
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Bing Ads settings
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Through the Digital Advertising Alliance’s opt-out portal
(These opt-outs prevent targeted advertising, but you may still receive generic, non-personalized ads.)
5. Messaging / SMS / Text Marketing
Because text messaging is regulated under the U.S. Telephone Consumer Protection Act (TCPA):
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We must obtain prior express written consent before sending you marketing text messages. (BCLP)
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Consent must include clear disclosure that you agree to receive automated text messages from Scrub Angels and identify the phone number to which messages will be sent. (Privacy and Data Security Insight)
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Every text we send must include instructions on how to opt out (for example, “Reply STOP to unsubscribe”).
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You may revoke consent at any time, and we will cease marketing texts after opt-out.
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Even transactional messages (order updates, confirmations) must respect opt-out preferences. (BCLP)
If you opt into texting during checkout, it must be very clear and not buried in fine print.
6. Your Rights & Choices
a) Access, Correction & Deletion
Depending on your state, you may request to access, correct, or delete the Personal Information we hold about you. If you want to exercise these rights, contact us at support@scrubangels.co.
b) Opt-Outs
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Marketing communications: You may unsubscribe from email or text marketing at any time (via “Unsubscribe” link or reply STOP).
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Targeted advertising/profile-based promotions: You may opt out via the above ad network settings or request that we stop profiling you.
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California & other state rights: California Civil Code § 1798.83 and other state laws allow certain state residents to request details about third-party sharing for direct marketing.
c) “Do Not Track”
We currently do not change our data practices when we detect a browser “Do Not Track” signal.
7. Data Retention & Security
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We retain Order Information for as long as necessary to fulfill legal, tax, or business obligations, unless you ask us to delete it.
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We implement administrative, technical, and physical safeguards to keep your information secure (e.g. encryption, restricted access).
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If a data breach occurs, we will take steps required by law to notify affected users and authorities.
8. Children & Age Restrictions
We do not knowingly collect Personal Information from children under age 13 without verifiable parental consent. If you believe we have done so, please contact us to delete the information.
Note: Some of our products (e.g. Focus Support, Sleep & Calm drops) are marketed for ages 4+, but that is separate from data collection — it does not alter COPPA or other privacy obligations.
9. Changes to This Policy
We may update this Policy from time to time to reflect changes in practices, legal requirements, or new services. When we make material changes, we will update the “Effective Date” and notify users via email or notice on the Site.
10. Contact Us
If you have questions or complaints about this Policy or our data practices, please contact us at:
Email: support@scrubangels.co